A little help
Find steps for common questions about Helthy. If you need a hand, our support team is here too.
6 articles to get you started
Subscriptions
Cancel your Helthy subscription
Cancel your Helthy Pro renewal in the App Store or Google Play, and check when your paid or trial access ends.
Subscriptions
Restore your Helthy Pro purchases
Get your existing Pro subscription recognized after reinstalling Helthy or changing phones, without buying it again.
Health sync
Connect Apple Health or Health Connect
Set up health sync on iPhone or Android and choose which data Helthy can read or write, including data from your wearable.
Health sync
Fix missing steps or workouts
Find out where health sync has stopped, check step permissions and understand why a workout might be missing from History.
Food logging
Fix food scans and barcode lookups
Get the scanner working, find a missing packaged food and correct food or serving details before you log a meal.
Account and data
Export your data or delete your account
Save a copy of your Helthy data before deleting your account, or request help if you can't sign in.
Still need help?
Tell us what happened, what you expected and which device you use. Your app version is in Settings → Help and feedback.