Export your data or delete your account
Save a copy of your Helthy data before deleting your account, or request help if you can't sign in.
Account and data · Updated
Export your data in the app
- Tap your profile avatar → Settings → Privacy and security → Your data.
- Choose Everything, Workouts only or Nutrition only.
- Tap Export and wait for your CSV file to be prepared. When the share sheet opens, choose where to save or send it.
In-app export requires Helthy Pro. You can also ask for a copy of your data by emailing support@helthy.app from the email linked to your account.
If you're planning to delete your account, save the export first. It contains personal information, so choose a place you're comfortable keeping it and check who can access it before sharing.
Delete your account
- In Helthy, open Settings → Privacy and security → Delete account.
- Read the first confirmation and tap Continue if you want to proceed.
- Read the final confirmation, then confirm deletion when you're ready. Helthy signs you out after the account is deleted.
Deleting your account is permanent, so export anything you want to keep first. If you see an error, note the message and contact support; don't assume the deletion went through.
You'll need to cancel any App Store or Google Play subscription separately to stop future renewals. Deleting your account or uninstalling Helthy won't do that for you.
If you cannot sign in
You can request deletion through the page below or email support@helthy.app from the address linked to your Helthy account. We may need to check that the account belongs to you before we can act on the request.
Choosing between Clear all data and Delete account
Choose Clear all data if you want to reset your tracked fitness data and keep your account and subscription. Choose Delete account to remove the account itself. Read the confirmation carefully before using either option.